Contact Center Associate
Our Contact Center Associates work with our Members, via telephone and other remote means, to provide assistance either by providing information about products and services we offer or helping with issues they may have with their Credit Union accounts. The work involves extensive personal contact by telephone and well as performing various tasks within our system. The work is fast-paced and relationship development with our members is key. Our Contact Center Associates are relied upon greatly and learn material from nearly every department within the Credit Union
- One to three years of similar or related experience.
- Strong verbal and written communication skills.
- High attention to detail with minimal errors.
- Comfortable working on a PC
- Pleasant telephone manner
- Problem solving skills
- Strong relationship building skills
Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA. If you are interested in the position please complete our employment application along with cover letter outlining your interest and qualifications.