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Chargeback Specialist

Chargeback Specialist

The Chargeback Specialist will be responsible for helping members by processing disputes and fraudulent charges on debit and credit card accounts.



  • Assist members with unauthorized card charges.
  • Complete all necessary paperwork and processing.
  • Rectify member accounts in a timely manner.



  • Twelve months of similar or related experience.
  • Two-year college degree or equivalent experience.
  • Strong communication skills.
  • Strong attention to detail.
  • Effective time management and organizational skills.
  • Good follow through skill.
  • Discretion and ability to keep information private and confidential.          
  • PC/Technology proficiency.
  • Must be able to efficiently multi-task and prioritize work.
  • Ability to work in fast-paced environment and to work well under stress.

Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA.  If you are interested in the position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed.  Voted again, Best Employer in Topeka in our category!

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Membership Benefits

At Azura, we are dedicated to innovative banking solutions. We give our members awesome benefits because we know when they succeed, the communities we serve succeed.