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Fraud Investigator

Our Fraud Investigator will identify suspicious or high-risk transactions to determine and mitigate risk to our members and the Credit Union.  This includes the investigation of fraud, forgery, theft or abuse within members’ accounts and transactions on behalf of the Credit Union.  Job will also include staying current with trends in fraud and helping provide education and raise awareness for our staff and our members.

Duties

  • Monitors various fraud monitoring software for fraud alerts and irregularities and responds to alerts in a timely manner
  • Interacts with members to verify suspected fraudulent activity
  • Identifies and reports an increase in fraud trends to Management
  • Administers our internal loss prevention ticket system in a timely manner to include documentation of actions taken
  • Responds to alerts generated by various transaction monitoring systems and responds accordingly
  • Identify and respond to branch irregularities or security concerns, safety issues and make recommendations for enhancements
  • Provides input into educational and awareness materials and training for staff
  • Assists with development of departmental policies and procedures

Qualifications

  • Three to five years of similar or related experience
  • Two-year college degree preferred. Completion of specialized training will be considered
  • Strong communication skills both verbal and written
  • High attention to detail
  • Accuracy
  • Critical thinking skills
  • Effective time-management skills
  • PC/Technology proficiency
  • Must be bondable

Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA.  If you are interested in the position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed.  Voted again, Best Employer in Topeka in our category!

Membership Benefits

At Azura, we are dedicated to innovative banking solutions. We give our members awesome benefits because we know when they succeed, the communities we serve succeed.