Careers
Join an ABOVE AND BEYOND BANKING team that's built to serve our community and make it a better place for everyone.
Join the Best.
Be the Best.
When you join Azura’s team, you’re joining a cooperative community of coworkers who believe in the power of financial literacy and the potential of people. We take great pride in providing exceptional member experiences and we recognize that the only way to do that is to find, train and retain exceptional staff.
People helping people.
A career at Azura is more than a job. It’s about being part of a community with an inclusive culture that walks the walk when it comes to "people helping people."
Our benefits include:
- Competitive pay
- Paid vacation, sick, personal and parental leave
- Medical, dental, vision and life insurance
- 401(K) retirement plan matching up to 4%
- Employee assistance program
- Paid volunteer hours
- Profit sharing opportunities
- Professional development and employee scholarships
- Recognition and rewards program
- Tickets to sponsored events
- Brand gear allowance
- Hybrid and remote positions (dependent on role)
Supporting our Local Economy
Azura is creating inclusive spaces where the best of the Midwest comes together, from the products we offer to the people we hire. Are you interested in serving your community and supporting a vibrant, local economy?
Going “Above and Beyond” for Others
Our members must understand what we do, how we can help and why we’re here for them. With every message we send and every action we take, we build the Azura brand. Everything we do - and don’t do - defines our role and our reputation within the lives of our members and within the communities in which we serve.
Our team, YOU, make Azura special. You enable us to go ABOVE AND BEYOND BANKING.
Empowering Employees
Founded in 2018, the Azura Employee Foundation focuses on providing impactful donations to local organizations that operate within our field of membership. The foundation is 100% employee-led with funds raised through employee contributions. Funding decisions are determined by an eight-person committee with grants awarded twice a year, in spring and winter. Each year, AEF donates nearly $20,000 to our community.
"The depth at which I’ve been able to develop relationships with members, both internal and external, is unmatched. One small action, or noticing just the right cue in conversation, gives you the opportunity to run with an idea and change a member’s entire financial picture."Alyx, Financial Associate Supervisor
Member Associate (Opening in Topeka)
Member Associates build and enhance member relationships by providing professional, prompt individualized financial service. The Member Associate will explore needs and educate members on Credit Union products and services that will benefit them, expand their financial relationship with the Credit Union and enhance the member’s financial life.
The Member Associate is responsible for processing transactions, account service functions, introducing products and services, educating on use of products and services, facilitating product opening or referring and transitioning to a specialized associate while providing a member experience that is above and beyond.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities
- Establish new member relationships by introducing and explaining products and services that fit their financial needs
- Facilitates the opening of products and services
- Learns and stays-up-to date on the products and services offered by the credit union
- Provides account services, maintenance and problem solving
- Accurately process member transactions
- Promote, explain and demonstrate self-service options that will enhance the member experience
Qualifications
- One to six months of sales experience
- High school diploma or GED
- Post high school education or equivalent is preferred
- Excellent interpersonal and communication skills
- Strong attention to detail and organization skills
- Team player and goal oriented
- Remains calm and level-headed under pressure
- Significant level of trust, diplomacy, courtesy and tact
- Professional appearance and demeanor
Contact Center Associate
Our Contact Center Associates provide assistance with a wide variety of tasks, both deposit and lending. The work involves taking inbound calls and managing the call through resolution. This is a fast paced, team oriented department that can prepare its team members for further growth within the credit union due to the scope of the information they learn.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Answers all inbound phone calls, emails and fax requests in a timely and professional manner.
- Identifies potential product or service needs, provides education on our products and/or services, and either assists or refers as needed.
- Provides full service upon contact, only transferring when another employee is requested and/or if further assistance is needed.
- Receives and processes member’s financial transactions, preparing any documents and correspondence necessary to fulfill member needs and satisfaction. Makes timely follow-up contact as appropriate to fully enhance member relationships and exceed service expectations.
Qualifications
- One to three years of similar or related experience.
- Above average written and verbal communication skills; bi-lingual abilities a plus.
- Ability to ask discerning questions.
- Strong attention to detail and strong organizational skills.
- Strong people skills.
- Comfortable on PC/Technology proficiency.
Loan Operations Associate Utility
The Loan Operations Associate is responsible for a variety of administrative, clerical duties and support functions as well as a variety of support duties related to the lending function across the Credit Union. The Loan Operations Associate will be relied upon to support the Business Lending and Home Loan departments, providing assistance where and as needed.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Collaborates with business services team to ensure Credit Union’s rights and interests are protected through proper documentation and lien perfection.
- Support business lending team in obtaining corporate entity information, and related loan documentation, including but not limited to, title search/commitments, UCC searches, and flood determination.
- Reviews business loan approvals and preparing loan documentation requests for CUBG to process and reviewing documentation packet for accuracy prior to loan closing.
- Handles business member service requests for existing relationships, including loan renewals and modifications.
- Assist in obtaining accurate and updated financial statements, credit reports, rent rolls and other financial information required to service commercial real estate loans and coordinate information with Business Services Manager.
- Assembles required documentation necessary to submit file for sale to outside mortgage investors and ensures that in-house loans are completed to Credit Union standards.
- Submits complete loan applications and supporting documentation in a timely manner to facilitate prompt underwriting approval and closing for Home Loans.
- Assures Credit Union’s rights and interests are protected through proper documentation and lien perfection. Reviews all necessary supporting documents for member files.
Qualifications
- One to twelve months of similar or related experience.
- High School Diploma or equivalent.
- Strong communication skills.
- High attention to detail.
- Tact and courtesy in communications written and verbal
- Phone etiquette
- Professional demeanor.
Chargeback Specialist
The Chargeback Specialist will be responsible for helping members by processing disputes and fraudulent charges on debit and credit card accounts. In addition, the Chargeback Specialist will handle all fraud related emails received from the fraud monitoring companies. Tact, diplomacy, confidentiality and discretion are essential elements of the job.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Assist members with unauthorized card charges.
- Complete all necessary paperwork and processing.
- Rectify member accounts in a timely manner.
Qualifications
- 12 months of similar or related experience.
- Two-year college degree or equivalent experience.
- Strong communication skills.
- Strong attention to detail.
- Effective time management and organizational skills.
- Good follow through skill.
- Discretion and ability to keep information private and confidential.
- PC/technology proficiency.
- Must be able to efficiently multi-task and prioritize work.
- Ability to work well under stress in a fast-paced environment.
Controller
Responsible for coordinating, maintaining and controlling an accounting system that properly reflects the financial position of the Credit Union while safeguarding assets. Develop, manage, and maintain reliable accounting information and reporting on income, expenses, assets, liabilities, and capital for planning, decision making, and for financial reporting requirements. Ensure that reports, accounts, systems, policies and practices adhere to generally accepted accounting principles (GAAP). Trains, directs, and develops Accounting staff. Completes staff evaluations, manages time off requests, and other timesheet management items.
Shares oversight of Accounting department, prepares financial statements and performs regulatory reporting.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Essential Functions & Responsibilities
- Oversee budgets, cost management, financial analysis, financial reporting, investments, and review of tax reporting.
- Responsible for analysis of financial accounts. Process end-of-month close and produce financial statements on a monthly, yearly and/or periodic basis.
- Develop and maintain complex computer-based analyses and reports of credit union accounting records on a regular basis.
- Monitor fixed asset management.
- Develop, recommend and maintain accounting policies, procedure, processes, and internal financial controls. Monitor portfolio performance.
- Oversight of accounts payable function
- Ensure liquidity levels meet the credit union’s needs. Ensures the maintenance and accuracy of the ALLL and CECL models.
- Prepares the annual operating budget. Makes recommendations to modify reporting systems as needed.
Knowledge and Skills
- Five plus years of accounting and related supervisory experience preferred.
- Bachelor’s Degree in Accounting or an equivalent combination of experience and training.
- Strong knowledge of CECL, call reports, QCD and indirect amortizations. Familiarity with corporate accounts, Federal Reserve Bank accounts, and accounts payable. Credit Union financial institution experience and an understanding of the FASB’s CECL standard. Advanced Microsoft Excel and Microsoft word skills.
- Software Experience (Preferred)
- Prologue Accounting Suite, NCino Loan Analytics & CECL software, Financial Compass budgeting software, Microsoft Office products, Fiserv Cunify software.
- Proven effective supervisory skills.
- High attention to detail to properly analyze data without missing any financial details.
- Strong problem-solving ability.
- Negotiation skills.
Information Security Compliance Specialist
The Information Security Compliance Specialist will be the main point of contact for our Virtual Information Security Officer. Will be responsible for ensuring the third-party Virtual Information Security Officer is supported and that work is being completed in a timely and accurate manner. This person reports to the SVP of Compliance.
This role will be an advisor to the SVP of Compliance as well as the IT department and will assist in the development of the overall Information Security Program.
Will be the internal resource for our Information Security Program and will own the third-party relationship. This work includes maintenance of our policies and procedures, communication both internally and externally, and working with our information security vendor. The ISCS will have the opportunity to learn and support our ongoing Information Security compliance requirements.
The ISCS will be responsible for compliance with regulatory and industry regulations and internal IT policies. This position will execute the planning and performance of assessments across various business units. In addition, this position will work directly with technical and business leadership to select, deploy, and validate IT controls to ensure regulatory requirements are maintained. Compliance reviews could consist of IT General Controls as well as selected applications or special projects.
This is a cross-functional role, working closely with teams to ensure controls and compliance requirements are clearly defined and implemented. Effective communication and willingness to learn is important to the success of this role.
Will have the responsibility of training and teaching control owners on Information Security compliance.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Liaison between Virtual Information Security Officer (VISO) and the IT team to address identified issues/concerns.
- Review of Information Security due diligence and activities of third-party vendors.
- Monitors activities and facilities compliance of assigned IT controls to ensure compliance with internal policies and procedures including monthly, quarterly and annual account and activity reviews.
- Conducts reviews and documents results based on defined controls and standards
- Reviews work products of team members and consultants to ensure that all review criteria are met and accuracy of assessments is maintained.
- Assists Management and Business Continuity and Recovery Teams during a business interruption event and implementation of the Incident Response Plan when appropriate.
- Cross trains with the Risk department to support Business Continuity and Recover Teams as needed.
- Performs multiple Information Security compliance reviews with specific deadlines.
- Prepares summaries of review results and communicates appropriately to management.
- Manages the progress of remediation steps on identified control deficiencies.
- In conjunction with the VISO and IT team, supports the incident management lifecycle process including detection and analysis, containment, eradication and recovery, and post-incident activity.
- Collaborate with the business units, advise and assist in the development of a continuity of operations plan, and disaster recovery plan.
- In conjunction with VISO and internal stakeholders, develop internal security training programs and maintain materials for end users.
- Formalize processes to review IT’s catalog and maintain inventory of all software and hardware assets.
- Advise and support the IT team’s development and implementation of plans to protect technological physical assets, including data centers and other controlled areas and controls for securing assets and equipment.
Qualifications
- Three to five years of related experience, previous management experience preferred
- Two year college degree or equivalent job knowledge
- Knowledge of local, state, and federal laws and regulations relevant to information security, privacy, and computer crime.
- Familiarity with security practices, threat landscape, laws and regulations.
- Working knowledge of vulnerability assessment and penetration testing tools with knowledge of network components such as bridges, routers, concentrators, cabling systems and Ethernet in switched environments.
- CISA, CIA, CPA, CISSP, PMP preferred; CISA, CISSP, or CIA application required within 2 years from entering the job or other applicable for the job certifications.
- Excellent communication skills both written and verbal.
- Strong conceptual, analytical, problem-solving, troubleshooting and resolution skills.
- Ability to develop and manage new processes with guidance and direction, but minimal day-to-day oversight.
- Ability to work well under pressure and maintain flexibility, with strong attention to detail and sound decision making ability.
Home Loan Closer & Funder
The primary responsibility of the Home Loan Closer / Funder is to ensure Home Loans close in accordance with underwriting approval, credit union policies, and state and federal compliance rules and regulations.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Responsibilities:
- Ensure all loan documents are complete, accurate and compliant
- Confirm loan terms, conditions, and borrower information before disbursement; pre-balance for funding, and issue revised Closing Disclosure
- Schedule and facilitate the closing process, including coordinating with title companies, Home Loan Consultants, and borrowers
- Manage the release of funds to the appropriate parties, including seller and service providers
- Liaising between borrowers, real estate agents, and lenders to ensure a smooth closing process
- Ensuring all aspects of the closing process adhere to federal and state regulations
Qualifications:
- Three to five years of similar or related experience
- Two-year college degree or equivalent knowledge attained through on the job experience
- Strong communication skills.
- Strong attention to detail and highly organized
- Self-motivated with good follow through ability
Facilities Maintenance Technician
Azura is hiring a Facilities Maintenance Associate! This position is responsible for providing a variety of upkeep and preventative maintenance services in support of the Facilities Department and the Credit Union as a whole. Maintains records, work status reports and any other required documentation. Maintains professional relations with vendors, suppliers, and outside contractors. Entrusted with keys and codes for building access, helps maintain buildings and building related systems and completes miscellaneous projects as assigned.
The Facilities Maintenance Associates will be required to travel between Credit Union branches as needed. A company vehicle may be available for branch travel.
Facilities Maintenance typically has an 8-hour workday, Monday thru Friday, but occasionally evenings or weekends may be required (usually not more than once every few months).
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Ensures the efficient and cost-effective administration of facility operations.
- Establishes and maintains effective coordination and working relations with Credit Union employees.
- Resolves requests, questions and problems timely.
- Performs filing and related recordkeeping duties.
- Works closely and communicates regularly with Facilities Manager.
- Develops and maintains professional business relations with vendors, contractors, trade professionals and co-workers.
- Completes special projects as assigned and willingly performs other duties as assigned.
Qualifications
- Three to five years of similar or related experience.
- High School, equivalent or completion of specialist course of study.
- Strong communication skills both verbal and written.
- High attention to detail.
- Strong follow-through skills.
- Well organized and ability to prioritize workload.
Consumer Lending Consultant
The Consumer Lending Consultant supports a sales and service culture by acting on consumer lending leads across multiple channels and providing exceptional member experiences resulting in closed business.
The Consumer Lending Consultant performs a broad variety of financial services such as taking additional loan applications, closing loans, opening deposit products and services, and assisting members with questions on all Credit Union products and services. Additionally, the Consumer Lending Consultant analyzes the members’ financial picture and makes recommendations involving complex situations. Asking for the business, closing the sale and/or utilizing referrals to Credit Union experts outside the Consumer Lending Consultant’s area of expertise are other key aspects to successfully building a full financial relationship with our members.
The Consumer Lending Consultant has gained sufficient knowledge to be able to advise less experienced Financial Associates or other staff. Has developed an area of expertise that will be utilized and depended upon routinely by others within the organization.
If you are interested this position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed. Voted again, Best Employer in Topeka in our category!
Duties
- Effectively combines product knowledge and member information to provide appropriate products or services that help members manage their financial lives.
- Continually focuses on identifying needs, educating the member on product benefits, exceeding service expectations, asking for the business and closing the sale.
- Assembles and evaluates loan applications and approves those that meet initial lending criteria and are within approved lending limits.
- Possesses the expertise to help members realign their entire financial picture and makes recommendations that may involve more complex solutions outside of normal parameters.
- Assures Credit Unions rights and interests are protected thru proper documentation and lien perfection.
- Makes timely follow up contacts as appropriate to fully enhance member relationships and exceed service expectations.
Qualifications
- Three to five years of similar or related experience
- Two-year college degree or equivalent knowledge attained through related on the job experience
- Strong communication skills
- High attention to detail
- Significant level of trust and diplomacy
- Professionalism
Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information or protected veteran status.
Azura participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, Azura is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.
Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. Learn more about E-Verify.
Discover why Azura has been voted Best Employer five years in a row!
Azura Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, (including pregnancy, sexual orientation or gender identity), national origin, age, disability, genetic information or protected veteran status. Azura participates in E-Verify and, upon being hired, will provide the federal government with your form-I9 information to confirm that you are authorized to work in the USA. If you are interested in the position, please complete our employment application along with cover letter outlining your interest and qualifications. Resumes welcomed.