"I had an account with a bank since I was 12 years old. My mother was a teller for the bank, and I have memories of visiting her at work from a young age. Once I was older I realized how, to that bank, I - and even my mother - was just a number to them. Outrageous overdraft fees, crazy interest rates, and customer service that made you feel like you were an inconvenience. I loathed having to go to the bank.
Once I got married, my wife told me about Azura - how she always loved it and how they were great to work with. I couldn’t believe the difference! People treating you like a neighbor. I tell anyone that they should switch to Azura! When I help my four kids open their first bank accounts, it will definitely be with Azura Credit Union!"
Max & Family | Members since 2005
How Azura Went Above and Beyond for Me
"I love all Azura has to offer their members..."
"I love all Azura has to offer their members … and they have the best customer service. I also like all the things they do for the community."
– A.M.
"We are now great grandparents and helped our kids open accounts. Thank you, Azura."
"As a young couple with two children, my husband and I lived paycheck to paycheck. We had one car, but two jobs. So I worked nights and he worked days. He rushed home and I would be waiting at the door to jump in the car and he would take me to work. I learned that there was a credit union on the premises. At that time, its name was Forbes Credit Union. I signed up and had $5 taken out of my weekly check and deposited into a savings account. The one car/2 jobs thing was taking its toll. I had to rely on him to come get me or find rides home from work. I saw my meager savings grow along with the interest.
One day, my husband and I were discussing how to afford a second car. I disclosed that I had been saving and now had $300. Remember, this is the 70s! That weekend, we went out looking for a car. We found an old beater and bought it. We couldn’t have done this without the help of the credit union. Azura has changed its name, but not its relationship with us. 40+ years of loans, savings accounts and checking accounts says a lot. The service is outstanding.
Azura helped a young family get over life’s humps and bumps. We are now great grandparents and helped our kids open accounts. Thank you, Azura."
- Guadalupe M.
"The employees are professional yet very friendly..."
"The employees are professional yet very friendly, and they all make the effort to know me when I come in and [I] always feel like they are glad to see me!"
- G.A.
"Azura has always done flawless work."
"Azura has always done flawless work. Their customer service is always phenomenal which is why I stay a member. I live two hours away from an Azura but I still choose this bank over any!"
- I.H.
"My family and I were grateful!"
“When I lost my husband, some of the tellers at my branch sent me sympathy cards and that meant so much. My family and I were grateful!
- Josie
"I have had an Azura account since I was a kid."
"I have had an Azura account since I was a kid, getting money for chores from my dad. The staff have always been helpful and kind. I hope my kids will bank there as well."
- Ashley
"They have always been there for us when needed..."
"We have been with Azura since they took over Educational Credit Union, thanks to them we have been able to purchase several vehicles. They have always been there for us when needed and the staff has always been professional and polite, no matter what location we have used."
- B.C.
"I love being greeted with kind and friendly service."
"I love being greeted with kind and friendly service. Thank you."
- Barbara H.
"I love the history of helping people with financial needs."
"Azura was started from a shoebox, giving advance cash to beginning KDOT Engineers, from older KDOT Engineers. That was in the 1970s era. It grew into small loans within KDOT and then the Kansas Credit Union, then Credit Union 1 of Kansas, then AZURA CU. I am a KDOT employee and that is my recollection. I love the history of helping people with financial needs."
- Anonymous
"They protect me from fraud..."
"They protect me from fraud and also make sure if I have any problems to fix them right away."
- C.J.
"I truly appreciated it!
"One day I went to make a deposit and my very sweet teller said, ‘Did you know we have a checking account that accrues interest? I said, ‘No but that would be great!’ She said, ‘I’ll switch it right now!’ She was putting [the] customer first! I truly appreciated it!"
- Gilda
"The employees at my location are always very helpful, patient and kind..."
"The employees at my location are always very helpful, patient and kind when answering any questions I may have."
- Anonymous
"Members of your staff at the Hunter's Ridge location in Topeka were able to come to my rescue."
"In July of 2023 I lost my mom due to a rare form of cancer. With this came a lot of documents that needed to be notarized. Members of your staff at the Hunter's Ridge location in Topeka were able to come to my rescue. They helped me look at and decipher paperwork to make sure signatures were placed where they needed to be. It can be quite a task! I just wanted to give a positive shout-out to the amazing employees at Hunters Ridge for their dedication to personal and community needs."
- K.H.
"Friendly and helpful."
"The employees are always friendly and helpful."
- Laura
"They made the process of receiving a new card easy and coached me through the entire process!"
"I love being an Azura member because when I was traveling my account information was stolen and the accounts were drained I called immediately and they were able to pause the account instantly and then they submitted a claim and all of the money that was stolen was returned. They made the process of receiving a new card easy and coached me through the entire process!"
- Lauren J.
"You keep up with the times."
"It is definitely different to talk to a teller on a screen but so, so cool! You keep up with the times."
– Arminda D.
"...What truly makes Azura stand out, though, is the incredible people..."
Azura Credit Union has been more than just a financial institution—they’ve been a key partner in helping me achieve my dreams. From the moment I attended their First Time Homebuyer Seminar, I felt welcomed into a community of people who genuinely cared about my success. The team broke down the complex world of home buying into simple, clear steps, giving me the confidence and tools to pursue my goal of owning a home.
What truly makes Azura stand out, though, is the incredible people. Whether I’m visiting in person or using their online teller system, everyone is down-to-earth, friendly, and eager to help. Even the online tellers make you feel like you’re talking to a friend who understands your needs. It’s that personalized, authentic service that makes every interaction so positive.
Beyond that, I love banking with an institution that constantly gives back to the community where I live. Azura does so much for our local community, and it’s clear that they’re committed to making Topeka a better place for everyone. From supporting local causes to community events, they are always finding ways to give back, and that makes me proud to be one of their members.
As I continue on my home-buying journey, I feel fortunate to have Azura by our side. They’ve turned what could have been a stressful process into an exciting adventure, and their ongoing support makes all the difference. Thank you, Azura, for going above and beyond—not just for me, but for our entire community!"
- Marisol M.
"I definitely want my next auto loan with them!"
"I haven't been an Azura member long … but, it was long enough to know I definitely want my next auto loan with them! The customer service i received was a true comfort in the midst of the storm following an auto accident. Thank you Azura for helping make my and my service dog's dreams come true!!!"
- Matt C.